Privacy Policy
Privacy Policy
1. Introduction
Hopewell Psychiatry & Wellness (“we,” “us,” or “our”) is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, complete online forms, or provide consent to receive SMS communications.
2. Types of Information We Collect
We may collect the following personal information:
Name
Email address
Phone number
Appointment details or service-related inquiries
Information submitted through contact forms
Device or browser information collected through analytics tools
Information provided through SMS opt-in or verbal consent
3. How We Collect Information
We collect information through the following methods:
Information you provide through website forms
Information shared during consultations
SMS opt-in forms and consent submissions
Automated website analytics, including cookies, IP address, and device information
4. How We Use Your Information
We collect personal information to:
Schedule appointments and deliver services
Send SMS reminders, updates, and important notifications
Respond to inquiries and support requests
Provide telehealth and psychiatric wellness services
Improve website performance and user experience
Maintain internal administrative and compliance records
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These measures include secure systems, encrypted communications, restricted access, and continuous security monitoring.
6. Information Sharing
We do not sell or share your personal information with third parties for marketing or promotional purposes.
Required TCR Statement (must appear exactly):
“Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”
We may share information only when necessary to:
Comply with legal or regulatory obligations
Work with trusted service providers who support our services
Assist with essential operations, including scheduling, billing, and communications
7. Your Rights
You have the right to:
Access your personal information
Request corrections or updates
Request deletion of your information when legally permitted
Withdraw SMS consent at any time by replying “STOP”
Request details about how your information is collected and used
To exercise these rights, please contact us:
📧 Email: info@hopewellpsychiatry.org
📞 Phone: (240) 788-3883
8. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Hopewell Psychiatry & Wellness
📧 Email: info@hopewellpsychiatry.org
📞 Phone: (240) 788-3883
🌐 Website: https://hopewellpsychiatrywellness.com/