Privacy Policy
Privacy Policy
Hopewell Psychiatry & Wellness
Website: https://hopewellpsychiatrywellness.com/
Last Updated: October 15, 2026
1. Introduction
Hopewell Psychiatry & Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact our office, use our services, or consent to receive SMS text messages from us.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, mailing address, and information you submit through our website forms.
Automatically Collected Information: IP address, browser type, device information, operating system, referring URLs, and pages visited.
Communication Information: Information you provide when contacting us by phone, email, website forms, or text message.
Health Information: Information necessary to provide healthcare services, where applicable. Health information is handled in accordance with applicable privacy laws and our healthcare privacy practices.
3. How We Use Your Information
We may use your information to:
Respond to inquiries and appointment requests.
Provide outpatient mental health services, psychiatric evaluations, therapy, and related services.
Send appointment reminders, follow-up messages, and service-related communications.
Respond to questions and provide customer support.
Maintain website security and improve our services.
Comply with applicable laws, regulations, and legal obligations.
4. SMS Text Messaging Privacy and Consent
If you provide your phone number and consent to receive SMS messages from Hopewell Psychiatry & Wellness, we may send text messages relating to appointment reminders, outpatient mental health services, psychiatric evaluations, therapy, telepsychiatry, follow-ups, and responses to your inquiries.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Providing consent to receive SMS messages is voluntary and is not a condition of purchasing services.
5. Information Sharing and Disclosure
We do not sell your personal information.
We may disclose information to service providers who help us operate our website, manage communications, or provide our services, where appropriate and subject to applicable confidentiality and privacy requirements.
We may also disclose information when required by law or when necessary to protect our rights, safety, or comply with legal obligations.
Notwithstanding anything else in this Privacy Policy, mobile phone numbers, SMS opt-in information, and messaging consent data will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can guarantee absolute security.
7. SMS Messaging Terms and Disclosures
Types of SMS Communications
If you have consented to receive SMS messages from Hopewell Psychiatry & Wellness, you may receive messages related to:
Outpatient mental health services.
Appointment reminders and follow-up messages.
Psychiatric evaluations.
Individual therapy and telepsychiatry.
Responses to inquiries and requests for assistance.
Message Frequency
Message frequency may vary depending on your interactions and the services requested. You may receive up to 2 SMS messages per week related to our services and follow-up communications.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opt-In and Consent
You may opt in to receive SMS messages by submitting an online form and expressly selecting the SMS consent option, where available.
Consent to receive SMS messages is not a condition of purchasing any goods or services. You may decline SMS consent and still contact us through other available channels.
Opt-Out
You may opt out of SMS messages at any time by replying STOP to a message you receive from us. You may also contact our office to request removal from our messaging list.
Help and Support
For assistance, reply HELP to a text message or contact us using the information below.
Phone: (240) 788-3883
Email: info@hopewellpsychiatry.org
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
8. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the visitor experience. You may be able to manage cookies through your browser settings.
9. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, subject to legal and regulatory requirements.
To submit a privacy-related request, contact us using the information provided below.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children through general website features without appropriate authorization. Healthcare-related information concerning minors, where applicable, is handled in accordance with relevant laws and healthcare privacy requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, contact us:
Hopewell Psychiatry & Wellness
3261 Old Washington Road, Suite 2031
Waldorf, MD 20602
Phone: (240) 788-3883
Email: info@hopewellpsychiatry.org
Website: https://hopewellpsychiatrywellness.com/